Lux Air Policy
Lux Air operates a policy of continuous improvement and reserves the right to adjust and modify its products and prices without prior notification. All the Operational Extra Kits can be purchased if required.
PLEASE NOTE: All ducted out hoods must use a five inch (5") ducting, failure to do so will result in the warranty being void. In addition, all hoods must be surface mounted and free from obstructions.
TERMS AND CONDITIONS
1. The information is provided on the understanding that the website is not engaged in rendering legal advice. Further more no liability can be accepted for loss or expense as a result of using this website. By using the Website you agree that in no circumstance shall The Company be liable for any indirect, incidental, special or consequential damages, including, but not limited to, loss of business or profits or any other financial loss, arising out of or in any way connected with the use of the Website, under any law or on any basis whatsoever whether contractual or otherwise.
Exchange or refunds of goods
2. Luxair will not accept returned goods for credit if purchased by you in error, we will refund in full or replace damaged or faulty goods only if installation has not taken place, goods that have been installed and found to be faulty must be treated as a service call and it is up to you the purchaser to instigate the service call Goods damaged by incorrect installation procedures or by an unqualified electrician will not be exchanged or replaced however spares can be purchased at an additional cost to you to help rectify the situation.
3. Service call check list Before calling our service departments please ensure that the following checks have been done: 1, all electrical connections have been installed by a qualified electrician and that a fused spur has been installed for safety. 2, ducting used must be 125mm minimum, filters and accessories have been installed correctly as per the instruction manual. 3, please note if the appliance is found to be a faulty or inadequate installation you will be charged for the call out and parts needed to rectify the problem. Your statutory rights are not affected.
4. You should ensure that any information supplied by you is correct before proceeding to payment. Luxair does not accept responsibility or offer refunds if you provide incorrect information. We cannot be held responsible for any errors made by you entering incorrect information.
5. The information is available on the Website are provided on an "as is" basis without any representations or endorsements made and without any warranty of any kind whether express or implied, including but not limited to implied warranties of fitness for purpose, merchantability and accuracy.
6. Nothing contained in the Website is intended to constitute legal advice of any sort, and the basis on which you acquire or make use of any information or document is that the information or technical advise is suitable for use by you in conjunction with proper advice as to its application and adaptation for your particular requirements. We will not have any liability to you at all if you use any information or advise without obtaining appropriate legal advice nor will we have any responsibility at all for any alterations made to the appliance after you have received it.
7. The Website may contain hyperlinks to websites operated by other parties. We do not control such websites and we take no responsibility for, and will not incur any liability in respect of, their content. Our inclusion of hyperlinks to such websites does not imply any endorsement of views, statements or information contained in such websites.
8. The information within this website and any downloaded media from this website is provided subject to the condition that it shall not, by way of trade or otherwise, be lent, re-sold, hired out or otherwise circulated without the publisher's prior consent in any form of than that in which it is published and without a similar condition including this condition being imposed on the subsequent purchaser.
Entire Agreement
This Agreement constitutes the entire agreement between us concerning its subject matter.
General
Your statutory rights are not affected.